These Terms and Conditions (Terms) govern your use of any product, program and/or service associated with The Higher View®, et all, as well as THV Nation®. Once access is granted and accepted this becomes a binding contractual agreement between you and us.
These Terms are important and you should ensure that you read them carefully and contact The Higher View® at [email protected] if you have any questions before purchasing our products or engaging our services.
These Terms constitute the entire and only agreement between you and us and supersedes all prior agreements, conduct, representations and understandings.
The THV Nation® and The Higher View® products and services are intended for people aged 18 and over.
Acceptance of Terms
By accessing, downloading or using the products and services offered on our Site, whether or not you register as a member, or purchasing tickets to attend any THV Nation® or The Higher View® event, you agree to be bound by these Terms, which you acknowledge that you have read and understood.
We may change all or part of these Terms at any time. If we do, the new terms and conditions will be updated on this Site. Your continued use of the products and or site will constitute your acceptance of any changes. If you object to any changes to the Terms, your only remedy is to contact us at [email protected] and immediately discontinue your use of the products and/or services.
General Disclaimer
All THV Nation® or The Higher View® products and services are intended for general education and information purposes only. Nothing on this Site, or any of the content provided to you by us during our provision of the products and/ or services, purports to offer legal, medical, tax or other professional advice. Use caution and always seek professional advice before acting on any information that we provide.
The THV Nation® provides support, guidance and tools for you to set goals, determine priorities and achieve results, but any decision you make, and the consequences that flow from such decisions, is your sole responsibility. Your success depends on many factors, including your dedication, participation, desire, and motivation.
Any testimonials and examples within our marketing materials are not to be taken as a guarantee that you will achieve the same or similar results.
You acknowledge and agree that THV Nation®, its directors, principals, employees, volunteers, and representatives are not responsible for decisions that you may make nor losses that may arise out of any business or personal decision made by you at any time.
Earning and Income Disclaimer
THV Nation® cannot and does not make any guarantees about your ability to get results or earn any money with our ideas, information, tools, strategies or affiliate programs. You acknowledge that there is an inherent risk in any business enterprise or activity and agree there is no guarantee that you will earn any money as a result of your purchase of our products and/or services.
Any financial representations referenced by us on the Site, in our videos, forums or during the provision of our services are illustrative of concepts only and should not be considered as promises for actual or future performance.
Registering Your Details
Before you purchase our products and/or services, you must register an account with us.
You must provide accurate, complete and up-to-date registration information, as requested, and it is your responsibility to inform us of any changes to your registration information.
We may at any time request a form of identification to verify your identity, or any change to original identity.
If you are a registered user or member of this, you acknowledge and agree that:
a. You are solely responsible for protection and confidentiality of any password or member identification that may be issued to or subscribed for by you from time to time (Password);
b. You are solely responsible for protection and confidentiality of any password or member identification that may be issued to or subscribed for by you from time to time (Password);
c. You will not reveal (or cause to be revealed through any act or omission) your Password to any other person;
d. You will immediately notify us if your Password is lost or becomes known to any other person
e. You are solely responsible for all access to and use of this site via your Password, whether such access or use is by you or any other person; and
f. Any information you provide to us for posting or inclusion in our THV Nation® Community, at any time, becomes our property.
To the extent that you provide personal information, THV Nation® will treat such information strictly in accordance with its Privacy Policy.
You must ensure the security and confidentiality of your registration details, including any username and/or Password. You must notify us immediately if they become aware of any unauthorized use of your registered details.
Where a member service is for one user only, you will not let any other person use your Password or any registered user or member services
Your Obligations
When using our products and/or services, you may be given access to Facebook groups, other online or in person forums including but not limited to (The Higher View® Community, Kingdom Leadership Matrix® Community, THV Nation® Community, Leadership from The Higher View, Abundant Living Mapping®) or events in which you may post comments, photos, messages or other material (Your Content). When posting Your Content, you agree that you will not post or otherwise publish through this Site or our THV Nation® Community any of the following:
a. Content that is unlawful, fraudulent, misleading, deceitful, threatening, abusive, libellous, defamatory, obscene, pornographic, indecent, lewd, harassing, threatening, abusive, offensive, inflammatory or otherwise objectionable.
b. Content that harasses, degrades, intimidates or is hateful to an individual or group of individuals on the basis of religion, gender, sexual orientation, race, ethnicity, age or disability.
c. Information that includes personal or identifying information about another person without that person’s consent.
d. Information that constitutes promotion or advertisement for groups, events or activities organized through competing social clubs, activity sites and internet platforms, except as otherwise expressly permitted by us.
e. Any information or content that impersonates any person or entity.
f. Any material, non-public information about companies without authorization to do so.
g. Any advertisements, solicitations, chain letters, pyramid schemes, investment opportunities or other unsolicited commercial communication (except as otherwise expressly permitted by us).
By posting or otherwise publishing Your Content on our Site or THV Nation® Community, you:
a. Grant us a non-exclusive, worldwide, royalty-free, perpetual, license to use, reproduce, edit and exploit Your Content in any form and for any purpose;
b. Warrant that you have the right to grant the above licenses;
c. Warrant that Your Content does not breach these Terms; and
d. Consent to any act or omission which would otherwise constitute an infringement of your moral rights, and if you add any content in which any third party has moral rights, you must also ensure that the third party also consents in the same manner.
We reserve the right (but have no obligation) to:
a. Review, modify, reformat, reject or remove Your Content that, in our opinion, violates these Terms or otherwise has the potential to harm, endanger or violate the rights of any person; and
b. Monitor use of the Site, and store or disclose any information that we collect, including in order to investigate compliance with the Terms or for the purposes of any police investigation or governmental request.
Code of Conduct
Our Sites, groups and THV Nation® Community as a whole is a space for learning and is a pitch-free, solicitation-free and sales-free environment.
Whilst using any of our sites and/or our THV Nation® Community, we ask that you not:
a. Contact anyone who has asked not to be contacted.
b. Collect personal data about other users for commercial or unlawful purposes.
c. Infringe other user’s privacy rights.
d. Violate the intellectual property of others.
e. Post anything that contains software viruses, worms or any other harmful code; or
f. Use manual or automated software, devices, script robots, other means or processes to access our Site or any related data or information.
g. Harass, disrespect or dishonor any member or leader
Failure to comply with this code of conduct may result in immediate termination of privilages.
Please see our THV Nation® Community Guidelines in the appendix to these Terms for more information.
Confidentiality
We respect your confidential and proprietary information, ideas, plans and trade secrets (collectively, Confidential Information) and by using our products and/or services, you agree to respect the same rights of the other THV Nation® product and/or services participants (Participants) and representatives of THV Nation®.
You agree:
a. That any confidential information shared by Participants or any of our representatives is confidential and proprietary and belongs solely and exclusively to the Participant who discloses it or to us.
b. Not to disclose such information to any other person or use it in any manner other than in discussion with Participants during training sessions.
c. That all materials and information provided to you by us are our confidential and proprietary information and intellectual property, belong solely and exclusively to us, and may only be used by you as authorized by us.
d. That if you violate, or threaten to violate, any of your agreements contained in this paragraph we will be entitled to, among other things, injunctive relief to prohibit such violations.
While you are free to discuss your personal results from our services, you must keep the experience and statements, oral or written, of the Participants in the strictest of confidence.
Copyright and Trade Mark Notices
All material on this Site, in our THV Nation® Community or otherwise delivered by us including (but not limited to) course content, text, graphics, information architecture and coding (Our Content), is subject to copyright. While you may access, browse or print Our Content for non-commercial, personal or internal business use, you must obtain our prior express written permission if you’d like to use, copy, record or reproduce it. Modification of Our Content for any other purpose is a violation of our copyright and other proprietary rights and is strictly prohibited.
You acknowledge that you do not acquire any ownership rights by using the Site or Our Content.
Melissa McCrery®, The Higher View®, The Higher View Leadership Institute®, THV Nation®, Kingdom Leadership Matrix®, The 7M Strategies®, The Higher View Principle-Based Leadership™, Abundant Living Mapping™, are all registered and unregistered trademarks owned by The Higher View, LLC or THV Nation, Non-Profit and are licensed exclusively.
The trademarks, logos, and service marks displayed on our products and sites are the registered and/or unregistered trademarks of THV Nation® or The Higher View®. The trademarks whether registered or unregistered, may not be used in connection with any product or service that does not belong to The Higher View® or THV Nation®, in any manner that is likely to cause confusion with customers, or in any manner that disparages THV Nation® or The Higher View®.
Nothing contained on this Site or in our THV Nation® Community should be construed as granting, by implication, estoppel or otherwise, any license or right to use any trade mark without our express written permission.
You agree that damages may be an inadequate remedy to a breach of these Terms and acknowledge that THV Nation® will be entitled to seek injunctive relief if such steps are necessary to prevent violations of its intellectual property rights.
Right to Suspend, Terminate and Refund
We reserve the right to suspend or terminate your use of the Site, the THV Nation® Community or our products and/or services generally, if you breach any of these Terms, as determined by us in our sole discretion.
Refunds are not provided for our products and/or services, including where you have been given access to Our Content or our THV Nation® Community, whether accessed by you or not.
Financial terms
The cost, cancellation and refund, if any, details of our products and services are set out below:
Any product that is not currently listed under Financial Terms is non-refundable unless specifically written elsewhere.
Each refund request will be assessed on a case-by-case basis and when genuine value has not been received or isn’t able to be received, refunds will be granted at the discretion of THV Nation® team.
Invoices for any THV Nation® program are automatically generated and can be requested at any time by emailing [email protected].
Most of our payments are operated through an online and automated billing system (Online Payment). Where your payments are made via Online Payment:
a. You agree to ensure sufficient funds are available in your nominated account to meet any account withdrawals made by us on their scheduled due dates.
b. If payment is defaulted or not received, you authorize us to debit any outstanding funds from your nominated account without need for notification at a future date.
Where another agent or enterprise is debiting funds pursuant to an arrangement entered into with us, you also affirm the same rights and undertakings explained in these Terms to them.
We reserve the right to suspend or terminate any product or service, at our discretion, if payment is defaulted.
We reserve the right to on-sell or otherwise authorize a debt-collection or other authorized agency to collect any amount not paid by you.
We reserve the right to inform credit watch monitoring services of ongoing defaults trends or payment-avoiding strategies employed where we deem it is appropriate.
We endeavor to work with clients who have financial difficulties to ensure actions such as those listed above do not happen. If you are having difficulties or require a payment plan, please contact us.
In circumstances where we invoice you for payment, payment is due and payable by the payment date noted on the invoice. Failure to make payment by the payment date may lead to suspension of use of our product and/or services.
From time to time, THV Nation® may offer members the opportunity to purchase additional products and services at a discounted rate. To be eligible for this discount, you must be an active member in good standing at the time of purchase
Virtual and In Person Events
For the purpose of the paragraphs below, any virtual events or in-person events hosted by THV Nation® will be referred to as ‘Events’.
Events are strictly adults only to ensure professionalism and a quiet working environment for all other attendees.
The THV Nation® reserves the right to exclude you from any Event should you, in THV Nation®’s sole determination, become disruptive.
You understand and acknowledge that THV Nation® and/or its representatives may record any aspect of an Event (Recordings). Those Recordings may be in the form of audio, video or still photography, and those Recordings may be used in the production of marketing or other materials to be used by THV Nation®.
You hereby waive any and all legal rights you may have against THV Nation® in respect of Recordings of your participation in the event and grant to THV Nation® the absolute right and permission to copyright and use, reuse and publish the Recordings where you may be depicted or included, in whole or in part, or composite or distorted in character or form, without restriction as to changes or alterations from time to time, or reproductions thereof in color or otherwise, made through any medium and in any and all media now or later known, for art, advertising, trade or any other legal purpose. You also consent to the use of any printed matter in conjunction with that use.
You waive any right that you may have to inspect or approve the finished product or products of the Recordings or any printed matter that may be used in connection with the Recordings or the use to which it may be applied.
You hereby release, discharge and agree to hold harmless THV Nation® from any and all liability that has or may occur in the making of the Recordings or any subsequent process or publication.
You acknowledge and understand that you are not permitted to make any of your own Recordings at any Event, webinar or other in-person forum.
In the unlikely event that THV Nation® cancels an Event, you will receive a full refund of the purchase price paid for the Event. THV Nation® will not reimburse any optional expenses including but not limited to flights and accommodation.
Liability is Limited
The disclaimers, liability limitations and indemnities within these Terms do not exclude rights that by law may not be excluded.
We do not make any express or implied representation or warranty about, or shall be liable, in contract, tort (including negligence) or otherwise, for any direct, indirect, special or consequential loss, damages or reliance in connection with any of our Site, THV Nation® Community or Our Content.
In no event will we be liable for any damages whatsoever, including but not limited to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, or the cost of procurement of substitute products or services arising out of or related to the use, inability to use, unauthorized use, performance or non-performance of or reliance upon this Site, THV Nation® Community or Our Content.
These limitations and terms include (but are not restricted to) loss or damage you might suffer as a result of:
a. Reliance on the completeness, accuracy, suitability or currency of information, products or services irrespective of any verifying measures taken by us (including third party material and advertisements).
b. Failure of performance, error, omission, interruption, deletion, defect, failure to correct defects, delay in operation or transmission, computer virus or harmful component, loss of data, communication line failure, unlawful third party conduct, or theft, destruction, alteration or unauthorized access to records.
c. Accessing websites or servers maintained by other organizations through links on our Site, THV Nation® Community or products or services. Links are provided for convenience only. We do not endorse linked websites nor their products and services and you access them at your own risk.
d. The use of credit card or other financial information, failure to complete (or delay in completing) any transaction, or other loss or damage arising from any transaction made or attempted on our Site.
Indemnity
You indemnify us from all actions, suits, claims, demands, liabilities, costs, expenses, loss and damage (including legal fees on a full indemnity basis) incurred or suffered by you or us as a direct or indirect consequence of using or attempting to use our information, products, services or any breach by you or your agents of these Terms. We are not responsible for, and expressly disclaim all liability to the fullest extent permitted by law, for damages of any kind arising out of use, reference to, or reliance on any information contained within our Site, THV Nation® Community or through use of our products or services.
In the instance that you choose to pursue legal action against The Higher View®,et al and/or THV Nation® we may pursue indemnity expenses and losses due to these actions.
Affiliate Disclosure
As affiliates of certain products and services we may receive compensation for recommending and promoting products/services linked to from this Site or via our THV Nation® Community.
No Assignment
You cannot transfer or assign your THV Nation® membership without The THV Nation®’s prior written consent.
We may assign or transfer our obligations under these Terms at any time, subject to giving you four (4) weeks prior notice in writing.
Dispute Resolution
If a dispute arises between the parties in relation to these Terms, the dispute must be dealt with in accordance with this clause and any party claiming that a dispute exists must notify the other party to the dispute (Second Party) in writing of the nature of the dispute.
In the case of claims against us, all notices are to be provided to [email protected].
Your Feedback
We welcome enquiries or feedback on our Site. Unless specifically stated by you, we shall treat any information you provide us with, as non-proprietary and non-confidential.
If you have questions or comments regarding this Site, or The Higher View®, THV Nation® products or services, please email us at [email protected]
Company Details
The Higher View®,et al and THV Nation®
Country: USA
Email: Hello@thehigherview.org
APPENDIX
Community Guidelines
Leaders of all levels are welcome here. We have community members of all skill and experience levels, from college students to entrepreneurs to multi-million-dollar enterprises.
We want people to feel safe when using our groups and forums. For that reason, we’ve developed a set of community guidelines, outlined below. These policies will help you understand what type of sharing is allowed in our private groups and communities, and what type of content may be reported to us and removed. Because of the diversity of our global community, please keep in mind that something that may be disagreeable or disturbing to you may not violate our community guidelines.
Business owners of all levels are welcome here
• We have members of all skill and experience levels, from college students to entrepreneurs to multi-million dollar enterprises.
Keep it respectful
• Comments that are inappropriately negative, rude, or attacking will be deleted, removed, or we will ask you to revise your thoughts. Everyone is here to learn and grow, so anything violating that will be removed.
No pitching to the group
• We have a strict ‘no shopping for customers’ policy in our groups. This includes pointing people to blog posts with your offers/affiliate offers and publicly asking members to join your own Facebook groups or communities. Be cautious of unsolicited private messages to group members. If we get multiple complaints that you or someone else is using private messages to make unsolicited pitches to members, you may be asked to leave. You should view the group as your peers, not your leads.
No gated content
• Content posted in the groups cannot be used to harvest leads in any way. If you need feedback or a review, post the direct PDF, document, or screenshot. Don’t require people to opt-in to view
.
Respect confidentiality
• Content gathered in our THV Nation® Community groups cannot be collected, repackaged, and/or shared outside the group. Every member of our communities has a right to privacy and the right to feel safe that their questions, answers, and experiences remain privy to group members only.
Keep it on topic
• We reserve the right to remove posts based on off-topic content or offensive content.
Partnering with other members
• Access to this group does not mean that THV Nation® endorses anyone’s products or services. Please be cautious and do your due diligence when partnering with anyone in the group – don’t assume everyone is trustworthy.
Report posts that are breaking group policies
• Due to the large number of people in our groups and communities, it’s sometimes difficult for us to catch everything. If you see a post that is questionable, please report it, tag our community manager in the comments, or reach out to our community manager directly via private message so our team can review them.
Breaking the rules
• If you are deemed to be breaking the rules of the group, THV Nation® reserves the right to remove you from the Facebook group that the offending behavior has occurred within.
Privacy Policy
The Higher View®, et all, as well as THV Nation® is committed to protecting the information about you that we collect, store, and use when you provide it to us on any of our sites or groups.
We respect your rights to privacy under the Privacy Act 1988 (Cth) (Privacy Act) and so in accordance with this Act, we are compliant with its requirements in respect of the collection, management and disclosure of your personal information.
If you do not wish to provide personal information to us, then you do not have to do so. However, this may affect your use of this Site or any products and services offered on it.
When used in this privacy policy, the term “personal information” has the meaning given to it in the Privacy Act. In general terms, it is any information that can be used to personally identify you. This may include your name, address, telephone number, email address and profession or occupation. If the information we collect personally identifies you, or you are reasonably identifiable from it, the information will be considered personal information.
We may also collect some information that is not personal information because it does not identify you or anyone else. For example, we may collect anonymous answers to surveys or aggregated information about how users use our website.
Your personal information will not be shared, sold, rented or disclosed other than as described in this privacy policy.
What information may we collect from you?
THV NATION et. al may collect the following personal information from you:
• name;
• current mailing or
• residential address;
• email address;
• telephone number;
• age or birth; and
• profession or occupation
We collect personal information about you so that we can perform our business activities and functions and to provide the best possible quality of customer service. We collect, hold, use and disclose your personal information for the following purposes:
• to provide our services to you;
• to send communications requested by you;
• to answer enquiries and provide information or advice about existing and new services;
• to provide you with access to protected areas of our website; and
• to comply with any Law, rule, regulation, Lawful and binding determination, decision or direction of a regulator, or in cooperation with any governmental authority.
How do we collect your personal information?
We collect your personal information directly from you unless it is unreasonable or impracticable to do so. When collecting personal information from you, we may collect in ways including:
• when you make an enquiry about our services;
• through your access and use of our website, including when you register as a member of our website;
• during conversations between you and our representatives;
• when you ask to be placed on one of our subscription/mailing lists; or
• when you become a client or customer of ours or otherwise use our products or services.
If you do not provide us with the personal information described above, some or all of the following may happen:
• we may not be able to provide our products or services to you, either to the same standard or at all;
• we may not be able to provide you with information about services that you may want, including information about special promotions; or
• we may be unable to tailor the content of our website to your preferences and your experience of our website may not be as enjoyable or useful.
We may use tracking software to review and improve your experience of our Site. In particular, we may use Facebook, Clickfunnels, Groovefunnels, Infusionsoft and Google Analytics Advertising products: Remarketing with Google Analytics and Google Analytics Demographics and Interest Reporting. Google Analytics collects data about our Site traffic via Google Advertising cookies and anonymous identifiers. Data collected via these Google products is not linked with any personally identifiable information you submit while on our Site. If you wish to opt out of the Google Analytics data collection, you may do so on Google’s Site at https://tools.google.com/dlpage/gaoptout/.
When you access our website, we may send a “cookie” (which is a small summary file containing a unique ID number) to your computer. This enables us to recognize your computer and greet you each time you visit our website without bothering you with a request to register. It also enables us to keep track of services you view so that, if you consent, we can send you news about those services. We also use cookies to measure traffic patterns, to determine which areas of our website have been visited and to measure transaction patterns in the aggregate.
We use this to research our users’ habits so that we can improve our online services. Our cookies do not collect personal information. By accessing this website with your browser, this means that you accept cookies and that you agree to their use. If you do not wish to receive cookies, you can set your browser so that your computer does not accept them. We may log IP addresses (that is, the electronic addresses of computers connected to the Internet) to analyze trends, administer the website, track users’ movements, and gather broad demographic information. If you do not use the cookies on this website, please note that blocking the cookies may cause the site to function only sub-optimal.
When you access our website, we may send a “cookie” (which is a small summary file containing a unique ID number) to your computer. This enables us to recognize your computer and greet you each time you visit our website without bothering you with a request to register. It also enables us to keep track of services you view so that, if you consent, we can send you news about those services. We also use cookies to measure traffic patterns, to determine which areas of our website have been visited and to measure transaction patterns in the aggregate.
Links
We provide links to websites outside of our website, as well as to third party websites (such as social media sites). These linked sites are not under our control, and we cannot accept responsibility for the conduct of companies linked to our website. Before disclosing your personal information on any other website, we advise you to examine the terms and conditions of using that website and its privacy policy. Third party websites are responsible for informing you about their own privacy practices.
Groups and forums
If you participate in a discussion forum, chat room, membership groups, or webinar, you should be aware that the information you provide there will be made broadly available to others, potentially inside or outside THV NATION et. al, who have access to that discussion forum or membership chat room. Also, please recognize that individual forums and chat rooms outside of THV NATION et.al may have additional rules and conditions. Each participant’s opinion on a forum or chat room is his or her own and should not be considered as reflecting the opinion of THV NATION et.al. Please be advised that for any forums or Webinars you attend, recordings can be enabled by a meeting or webinar host. By signing up for any of THV NATION et.al programs or products, or any other host authorized by THV NATION et.al, webinar services or otherwise using them in any way, including without limitation by attending any THV NATION et. al meeting or webinar, you expressly acknowledge that we may make and store Recordings for meetings or webinars, and may make such recordings available to hosts and other Attendees at the direction of THV NATION et.al. If you do not want to be recorded, you can choose to leave the meeting or webinar.
To whom will The Higher View, et.al disclose my personal information?
We may disclose your personal information to:• our employees, contractors or service providers for the purposes of operating our website or our business, fulfilling requests by you, and to otherwise provide services to you including, without limitation, web hosting providers, IT systems administrators, mailing houses, couriers, payment processors, data entry service providers, electronic network administrators, debt collectors, and professional advisors such as accountants, solicitors, business advisors and consultants;• suppliers and other third parties with whom we have commercial relationships, for business, marketing, and related purposes; and• any other organization for any authorized purpose with your express consent. We only disclose this information if the third party has agreed to comply with the standards in our Privacy Policy.If there is a change of control of our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at Law our user databases, together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser. We would seek to only disclose information in good faith and where we have sought to maintain confidentiality.
Direct marketing materials
We may send you direct marketing communications and information about our services that we consider may be of interest to you. These communications may be sent in various forms, including mail, SMS and email, in accordance with applicable marketing Laws, such as the Spam Act 2003 (Cth). If you indicate a preference for a method of communication, we will endeavor to use that method whenever practical to do so. In addition, at any time you may opt-out of receiving marketing communications from us by contacting us (see the details below) or by using opt-out facilities provided in the marketing communications and we will then ensure that your name is removed from our subscription/mailing list.We do not provide your personal information to other organizations for the purposes of direct marketing.
Security and data quality
We take reasonable steps to ensure your personal information is protected from misuse and loss and from unauthorized access, modification or disclosure.We strive to ensure the security, integrity and privacy of personal information that you submit to us through our website. Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure. We endeavor to take all reasonable steps to protect the personal information you may transmit to us or from our online products and services. Once we do receive your transmission, we will also make our best efforts to ensure its security on our systems.In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us.We may hold your information in either electronic or hard copy form. Personal information is destroyed or de-identified when no longer needed or when we are no longer required by Law to retain it (whichever is the later).
How long do you retain my personal data for?
We will only keep your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.By Law we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for seven years for tax Law purposes.In some circumstances you can ask us to delete your data; see your legal rights below for further information.In some circumstances we may anonymize your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
How can you access and correct your personal information?
You may request access to any personal information we hold about you at any time by contacting us (see the details below). Where we hold information that you are entitled to access, we will try to provide you with suitable means of accessing it (for example, by mailing or emailing it to you). We may charge you a reasonable fee to cover our administrative and other reasonable costs in providing the information to you. We will not charge for simply making the request and will not charge for making any corrections to your personal information.There may be instances where we cannot grant you access to the personal information we hold. For example, we may need to refuse access if granting access would interfere with the privacy of others or if it would result in a breach of confidentiality. If that happens, we will give you written reasons for any refusal.If you believe that personal information we hold about you is incorrect, incomplete or inaccurate, then you may request us to amend it. We will consider if the information requires correction. If we do not agree that there are grounds for correction, then we will add a note to the personal information stating that you disagree with it.
How can you withdraw your consent to this privacy policy?
You may withdraw your consent to this privacy policy at any point. If you wish to withdraw your consent to our collection and retention of your data, please contact our Data Protection Officer at [email protected] and we can arrange for your data to be deleted.You may choose to restrict the collection or use of your personal information. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us at the email address listed in this Privacy Policy.To unsubscribe from our email database, or opt out of any communications, please contact us at the email address listed at the start of the Privacy Policy, with “Unsubscribe” in the subject line of the e-mail.Please assure you have left all groups under the THV NATION et.al umbrella and unsubscribe when receiving emails.
What is the process for complaining about a breach of privacy?
If you believe that your privacy has been breached, please contact us using the contact information below and provide details of the incident so that we can investigate it. We will treat your complaint confidentially, investigate your complaint and aim to ensure that we contact you and your complaint is resolved within a reasonable time (and in any event within the time required by the Privacy Act , if applicable).
Contacting us
If you have any questions about this privacy policy, any concerns, or a complaint regarding the treatment of your privacy or a possible breach of your privacy, please reach out to [email protected]. We will treat your requests or complaints confidentially. Our representative will contact you within a reasonable time after receipt of your complaint to discuss your concerns and outline options regarding how they may be resolved. We will aim to ensure that your complaint is resolved in a timely and appropriate manner.
Changes to our privacy policy
This policy may change and will be updated accordingly. Please check the dates to ensure you are reading the latest version, or reach out if you have any questions.